Make social media faster and easy. When customers "check in on Facebook" use the "share" feature to place the what the person says at the top of your social media news feed with a comment recognizing the customer. Sharing tells people the small business cares what they think, likes to respond and rewards people who "check in." Often folks provide selfied making for great pictures.
One less idea to think up with for social media provided thanks to customers who says nice things about your small business! Get it? Saves time, the company look great, and customers know you value their input. Time invested; about 35 seconds. Plus other customers seeing the posts encourages them to post, "check in's."
Like any other part of your business, the customer
drives it, and let's be honest sometimes to our chagrin
and even pleasant surprise they take us to unexpected
out comes. Social media works very much the same way, so
don't let fear stop your company engaging with customers
online. The consequences of using social media to build
goodwill includes loyalty and a loyalty taking
competitors off the table. Who thinks about the
competitor when you are just a tap or click away? Get
it? Cash in the bank, folks!
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